23 Jul
You think SAP is good?
So do we and so do our customers.
SAP Solution Manager
Use SAP Solution Manager to increase the efficiency of your SAP system landscape and use it to manage the entire lifecycle of your business processes and applications in one integrated solution.
Our Solution Manager Team
Our consultants are specialized in Solution Manager and have been working exclusively with this tool for years. They bring countless experiences from successfully completed Solution Manager projects. Our customers include large companies and pioneers from the service sector and public administration.
Our bestsellers in the Solution Manager area
Many companies are unaware of the full scope of SAP Solution Manager and thus leave a lot of potential unused. The range of applications is diverse and flexible thanks to the modular design. As an example, some selected application scenarios of the Solution Manager are described, which are frequently requested by our customers. More information is also available at the following link.
Solution documentation
In order to be able to ensure that your business processes run smoothly, the importance of suitable tools for holistic documentation and monitoring of your processes is increasing. With the solution documentation in Solution Manager, SAP provides a suitable tool for this purpose. In the solution documentation, it is possible to graphically map all processes using the BPMN 2.0 modeling tool provided. In addition, the associated documents, transactions, Fiori applications, interfaces, etc. can be managed for each process or process step. The solution documentation serves as a "singe source of trouth" and is fully integrated with all other areas of the Solution Managers. With our extensive know-how, we are happy to support you in setting up the solution documentation.
Change Request Management
Change Request Management (ChaRM) helps you implement and monitor all changes to your IT systems. From the change request to the acceptance of the changes, all steps are documented here in an audit-proof manner. SAP Solution Manager provides an ITIL-compliant ChaRM that is fully integrated with other ITIL processes such as Incident Management and Problem Management. Transportation management issues such as overtakers and dependencies are proactively identified. We can help you benefit from this integration and add value to your business.
IT Service Management
With Solution Manager IT Service Management, SAP has created a central platform for reporting faults, problems and service requests. This tool can be used to map the tasks and processes of an IT service desk. Users can create tickets either in Solution Manager or directly in the affected transaction. All relevant system information is collected automatically and the solution process is accelerated significantly. The integration between IT Service Management and Change Request Management represents an important added value of the Solution Manager. By implementing IT Service Management in Solution Manager, we support you in reducing the effort required for your IT administration and improve the reporting and transparency of your IT processes.
Test Management
The Test Suite enables the management of the entire test process in Solution Manager. You do not need any other tools for test management. In just a few steps, test managers can create test plans and assign the tests they contain to individual testers. The Test Suite provides an overview of the progress of testing activities at any time and enables testers to execute and document tests directly from Solution Manager. We help you to make optimal use of the functions of the Test Suite and thus to reduce time and costs without compromising the quality of your business processes.
Automated testing with CBTA
With Solution Manager, the integrated test automation tool CBTA is provided for all customers with Enterprise Support. CBTA makes it possible to create automated UI tests easily and quickly without programming knowledge. For this purpose, business processes can be recorded in the system and then played back. By automating the testing of your business processes, we help you save resources and ensure that all processes run smoothly.
Focused Build
Focused Build is an add-on for Solution Manager and is built on the principle of agile development methodology. It enables the management of large agile projects such as S/4 HANA implementations in releases, phases, waves and sprints. A central dashboard gives distributed development teams an overview of project progress and upcoming deadlines at all times.
Our services
With our know-how in the Solution Manager area, we have made it our task to make this enormously comprehensive tool, which covers the entire application lifecycle, accessible to our customers.
Therefore, our solution manager services include:
- Consulting in the entire application lifecycle management
- Carrying out installations, upgrades and updates
- Activation of functional scopes and execution of configuration activities as well as customizing
- Implementation of workshops and trainings
- Setting up authorization structures
- Setup of reporting and KPI functionalities
- Validation of functionalities and identification of recommendations for action
- Preparation of studies and management reports
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